Normalisation of deviance

What it is and why it kills many, many people

Normalisation of Deviance - what it is and why it kills people:

The first 2 minutes are exactly how I feel.

I'm encountering it everyday here and slowly changing and improving the supervision on this contract by:

1 - leading by example
2 - holding supervisors who allow this to happen to account

and it's working.

But it’s not easy.